FAQ

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"Frequently Asked Questions"

 


What is MEDeCARD?

MEDeCARD is a secure, online service that enables you to maintain your medical records in a personal health report.  

Why is it important to keep my own health records?

Your health is your responsibility and doctors can only treat you efficiently with all your significant medical history being available. Patients are often expected to answer questions at times when it is difficult to remember precise historical medical details. Delays in treatment often occur while information is being passed from one doctor to another. 

Why should I register with MEDeCARD?

With MEDeCARD you can present your health report whenever medical facts are required. The service enables you to view and print your report via the Internet or via a choice of portable devices. 

How do I update my MEDeCARD health report?

You can update your information at anytime via the Internet.  

How can I be sure that my information is secure?

As your MEDeCARD file is encrypted, you decide on the level of access that you require for someone to be able to read your MEDeCARD file, and who else can provide this access in the case of an emergency. In addition this information is held in a secure location with extensive backup procedures to ensure that your information is readily available. This level of security far exceeds current practices where it is possible that your information is scattered across a number of locations, with your memory being the key coordinating factor.

What information is held on MEDeCARD?

In an emergency, would you be able to remember the exact names & dosages of each medication that you take?
 
The MEDeCARD system allows you to store as much or as little information as you like. As well as basic information about you - name , address, Next of Kin etc., the system can store details of:
  • Each medical condition or event, including each visit to the doctor or specialist
  • Past and current medications - if you have experienced problems with a particular medication you can record the reasons why you stopped taking it. This information is invaluable to doctors who may treat you in the future.
  • Tests carried out and their results
  • Immunisations
  • Dental treatment
  • Eye tests and prescriptions
In addition you can set up reminders, such as future appointments, boosters etc. which will be automatically e-mailed to you at the appropriate time.

Do I need all of my medical history to use MEDeCARD?

You can start using MEDeCARD as soon as you join. The online wizard enables you to quickly enter details of your current medical condition or build up a complete report of your medical history over time.

Can I use MEDeCARD Abroad?

If you are away from home or frequently on the move then MEDeCARD is the perfect travelling companion. The MEDeCARD service enables you to travel anywhere in the world knowing that, if an unexpected health issue arises, you can instantly access your medical records.
 
MEDeCARD is ideal for corporate travellers, students, holiday makers or those enjoying retirement abroad. In addition to your medical history, use MEDeCARD to store details of emergency contacts, next of kin, insurance and passport numbers, eye and dental prescriptions, and current details of medical conditions.
 
To view and update your medical records, simply log-in via the Internet or print a detailed report to carry with you. In addition, a copy of your records are stored on a variety of mobile devices, which can be carried with you on your travels.   

How is MEDeCARD useful for older people?

As you become older your medical history gets more complex, and missing important health information often results in delayed - or even the wrong - treatment. The MEDeCARD Service gives you the peace of mind of always having your medical information at hand.
 
In addition to your medical history, MEDeCARD can store details of emergency contacts, next of kin, insurance and passport numbers, eye and dental prescriptions, and details of current medications. You can even use the MEDeCARD Service to send reminder e-mails of appointments.
 
To view and update your medical records, simply log-in via the Internet or print a detailed report that can be presented during health consultations. In addition, a copy of your records may be stored on a variety of mobile devices, which can be carried with you on your travels.

Is MEDeCARD useful for families?

Are you sure which of your children has had chicken pox - and when they last had a tetanus? The MEDeCARD Service enables you to provide your children with a lifetime record of medical information that they can refer to in the future - helping to ensure they receive quick diagnosis and treatment in later life.
 
MEDeCARD ensures that your family's health information is always on hand. Use MEDeCARD to store details of current medical conditions, allergies, immunisations, emergency contacts, next of kin and details of current medications.
 
To view and update your family's medical records, simply log-in via the Internet or print a detailed report that can be presented during health consultations. In addition, a copy of your records may be stored on a variety of mobile devices that can be read by any personal computer.   

I already have Private Healthcare

If you have a problematical health condition or subscribe to private healthcare, you may need to visit numerous medical professionals and recall vital historical information from memory. The MEDeCARD Service can assist you in getting a quicker and more accurate diagnosis when you visit a practice or hospital.
 
MEDeCARD enables you to log important details about your medical events including consultation dates, doctor referrals, specialist treatments and medication prescribed. MEDeCARD even allows you to upload test results such as scans, X-rays and medical reports.
 
Healthcare professionals assisted in the design of the MEDeCARD system to ensure that the right type of information is included for both healthcare professionals and the patient.
 
The MEDeCARD Service enables you to update and download your medical records anytime by logging-in via the Internet. You can print a detailed report of your medical history to present during health consultations or carry a copy of your records on a variety of mobile devices.  

 


 



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